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Wednesday, February 13, 2013

It's Valentine's Day; Go for it!

Valentine’s Day is a perfect “holiday” for the middle of February. We can barely remember the Christmas Holidays and it’s too soon for winter to be really over. Romance is simply a great way to stay warm. Although you can choose to bury your feelings at any time, happily, you’re never too old to be romantic.
If you’re fortunate enough to be involved in a relationship, whether it’s budding like the spring roses we’re dreaming about or, mature like the fully flowering, tall magnolia trees we have in the South, celebrate Valentine’s Day with your partner. Yes, we’ve had to compromise, cajole, and capitulate from time to time. As have our partners. Today is a day to put all that aside.  
Valentine’s Day is the perfect moment to rewind the tape. Do you remember the moment you knew this person was different from all the others, so special you could barely catch your breath? “You fly down a street on the chance that you meet, and you meet -- not really by chance.”
Recall the moment when you realized your feelings were mutual. No words, no song, no kaleidoscope filled with glorious colors can match that feeling. Yes, and there was the excitement and the worry about meeting your partner’s friends. What if they said you weren’t good enough? Then you met your partner’s family with bone chilling fear, praying they wouldn’t vote you off the island, to use today’s idiom.  
Think back to the day you asked for her hand in marriage. Or, you waited by the window, hoping to see him coming up the walk with a tiny box in his hand that simply had to be the ring, the thing that would seal the deal. You looked deeply into each other's eyes that day, nervously searching for signs of doubt, yet confident that your heart, filled with love, would overcome all. This is the one. There will never be someone better.  
Ah, the wedding, the sacred ceremony, the promises…to have and to hold from this day forward, for better, for worse, for richer, for poorer, in sickness and health, until death do us part. And the celebration afterwards; Oh what a night! Champagne toasts, an embroidered lace wedding cake, and rice for good luck and abundance. Now, when was the last time you looked at the photos you so patiently posed for, gowned and tuxedoed? Never mind you aren’t so young anymore. Never mind you misplaced them; never mind you feel silly. It’s Valentine’s Day. Do it.
In the early years, celebrating Valentine’s Day was fun. You enjoyed each other’s company, you were building something together; starting a family (how many families got started on February 14th, I wonder?) Dinner dates, boxes of candy, flowers, a snazzy necktie and always, an extravagant card to remind you of the magic you felt whenever your partner came into view.
Time passes and the years fly by. Kids grow up; you cherish victories together and yes, bear defeats, unimaginable when you were young. You worry about your health, money, careers that end before they’re over. Sadly, some of us turn inward rather than facing the oncoming storms together. Worse, you forget there are joys yet to unfold.
What kept you together all these years? Look closely and it isn’t hard to see the roots, deep, strong, entwined and seemingly unbreakable. Valentine’s Day may not cure what ails us. But, if you woke up this morning with someone who rocked your world once upon a time, maybe it’s time to wake up and make the most of every moment you have together. Maybe you haven’t exchanged a Valentine’s Day card for years, having convinced yourself, and each other, that it isn’t worth the time or expense. That it’s nothing more than a marketers hustle. Did you think that way on your first Valentine’s Day together?
Whether you’re in May or the September of your years, realize that time has a way of slipping by. As the song says, when the autumn weather turns the leaves to flame, you haven’t got time for the waiting game. It’s Valentine’s Day. Celebrate the day together. Say I love you to the one who matters most. And if per chance you’re alone this year, revel in a sweet memory. While you’re at it though, do keep your eyes open for the chance that you meet…a new valentine of your own.

 



  

 

Sunday, January 27, 2013

65 Special


When I worked for Independence Blue Cross in Philadelphia we offered a supplemental insurance program for people covered by Medicare called “65 Special.” If that sounds like marketing right out of the 1980s playbook, you are correct except for the fact that they still offer something called Personal Choice 65 Pro.  Some things really don’t change.
            I was 32 when I went to work for Independence Blue Cross. I’m certain I never gave a thought to being 65 or whether being 65 deserved to be called special. However, as will happen to those of us who keep breathing, I will turn 65 this month.
Since I live in Tennessee now, I’m not eligible for “65 Special” supplemental coverage, but don’t feel sorry for me. Apparently, I’m more than special, I’m a member of  an exclusive club! My Blue Cross medi-gap coverage is called…Blue-Elite. Apparently the marketing staff at the Chattanooga based Blue Cross plan is more hip than the marketing team at my alma mater plan.
When I was 25 years old and had a full 40 years to go before I reached this milestone, I recall seeing a personnel file (that’s what they called them then) with my name that said, retirement date January 2013. It seemed so far off that I couldn’t even imagine such a thing happening. Remember this was 1973. The 20th century was still in the third Quarter so to speak. It still had another 27 years to go. 
We designate certain birthdays as special. Most of them end in zero, a strange custom, no? Those of us who’ve appreciated six decades of living, have endured the over the hill cards at 40, the black balloons when we turned 50 and a Tee shirt or ball cap that says “Older than dirt” or worse, when we hit 60.
The exceptions to the zero birthday tyranny: the year we are eligible for a driver’s license and the magical 21, when we can legally order a drink and be served. For the record, on my 21st birthday my father took me to a local restaurant where we ate dinner at the bar. My first legal drink? A grasshopper. Don’t ask, still haven’t lived that one down.
Should turning 65 also be a special birthday? One way it’s special: You’re eligible for Medicare. Obviously that won’t generate the kind of excitement that being eligible to drive brings. Still, of the 3,637,000 baby boomers born in the USA in 1948, about two million of us are still here to celebrate. Think of your Medicare card as a special birthday greeting from Uncle Sam. I’ll bet some of you 1948ers remember the last greeting you got from him; your draft notice.
Another good thing about being 65 is the forgiveness factor. It goes up by a factor of ten. When you forget to pick up milk at the store, can’t find the word you’re searching vainly for or can’t recall the name of the actor who played Jake Gittes in the film, Chinatown, you say to no one in particular, “I’m getting old.” You’ve been saying that for at least five years. The difference is people don’t jump to disagree with you anymore. They just smile. Permit me to make a suggestion. Never utter those words again! No good can come from telling yourself that. Listen: The Mayan calendar thing was bogus but the power of suggestion is very real.
If you’re turning 65 this year by all means revel in the specialness of the moment. While a few may argue that 65 is the starting point of old age, they are wrong. A Pew Research Center survey conducted a few years ago found that most people now believe old age starts at 68.  If Congress ever gets around to modifying Social Security and Medicare, maybe 68 will become a special birthday. Would BlueCross BlueShield come out with a 68 Special?

             

Monday, January 14, 2013

Critical Thinking

The election is over. Members of Congress have been sworn in. We will inaugurate our President next week. Let the games begin anew. But what I want more than anything from the 113th Congress is some critical thinking. There’s been precious little of it for the last several years. It’s all about hard and fast positions and win-lose strategies. Enough! But we too, as good citizens, must do more critical thinking.
Dictionary.com defines critical thinking as disciplined thinking that is clear, rational, open-minded, and informed by evidence. One of the great paradoxes of our time seems to be that in an era where we have access to more information than ever before, it may be harder than ever to think critically.
For starters, being disciplined today is no easy task. We have way too many distractions literally at our fingertips. And we’re surrounded by media in more places than ever. Who can think, even in a doctor’s office waiting room with the TV on? I tell you when it comes to a choice between meaningful contemplation and a Seinfeld rerun, well you know Kramer wins every time.
Disciplined thinking requires quiet time to allow us to organize our thoughts, test them and reflect on matters important to us. These days your best shot at achieving a moment of quiet reflection occurs when you put your head down on the pillow. Of course, that’s only because technology doesn’t exist yet to run ads on the inside of your eyelids. Nevertheless, if we want to change our lives for the better we have no choice. We have to make time for thinking.
Having an open mind is essential. Critical thinking demands that we entertain alternatives to our own point of view no matter how uncomfortable it might make us. Gun control is a hot topic right now. And it’s an emotional topic, understandably driven by the horrific tragedy in Newtown, Connecticut.  Today I participated in a more or less friendly email debate with good friends on the topic. One of the guys asked us to read a letter we could then sign electronically supporting gun owner rights. The poor guy never had a chance. The letter’s point was that there are enough gun laws. Law enforcement agencies should simply enforce the laws on the books. No need to change a thing, obviously a tough sell in the current environment. His position was summarily dismissed.
People who chose to respond to his request were firmly in favor of a ban on assault weapons and gun registration. No doubt many of you have had similar conversations. I’m sure some of you have firm beliefs about what if anything should be done about guns and the violence associated with them. If you’ve listened to representatives of the NRA talk about the problem they seem to think more guns are the solution. Then there are those who will not be satisfied until assault weapons and handguns are illegal.
There are valid points on both sides of the issue. Other countries like Great Britain don’t have so many guns and not as many gun deaths. Mental illness is certainly a factor in the mass shootings we’ve endured over the years. Whichever side of this or any debate you’re on, unless you’re prepared to listen actively to the other guy’s point of view without pre-judging; you can’t think critically about the problem or formulate a reasonable solution.
Evidence is the other linchpin of critical thinking. In a media rich environment though, evidence, unbiased, fact based knowledge, is harder to find than diamonds in a coal bin. Finding a report or study that supports your opinion, your financial interest or your political cause is shamefully easy. Spin is the coin of the realm. That’s not to say that good, solid information isn’t available. However, determining what is a fair assessment of an issue and what isn’t, requires time and effort and well, critical thinking.   
Although it’s not listed in the definition provided, it’s hard to think critically without self awareness; the ability to perceive aspects of our personality, behavior, emotions, motivations, and thought process. Think about the last time you admitted you were wrong about something that mattered to you. It takes courage, it’s painful but it’s worth it.
            Critical thinking usually leads to better decisions. We wait patiently for members of Congress and the Executive branch to make good decisions. What about us? It’s a new year. Maybe if we make better decisions at work, at home and in the voting booth, the people we elect will make better decisions too.  

Monday, December 10, 2012

The Endorsement Game


Linkedin, the very popular social networking sight for business, recently added a feature that gave me great cause for concern until I finally figured out the new feature’s purpose. If you are a regular visitor to Linkedin, by now you know you can endorse connections for skills and expertise they claim to have. For example, I claim to have writing related skills. The way endorsing works is through a popup with four boxes. Each one has a picture of one of your connections.
In each box you are asked a question about a skill your connection claims to possess. If Mitt Romney was one of your connections you might be asked, “Does Mitt Romney know politics?” You have the option of endorsing Mitt or ignoring the question. Once you decide whether to endorse one or more of the people in the boxes, you can click for more and get fresh faces to endorse or instead, ignore because you don’t think they have the skills they say they do or you simply don’t like them that day.
It’s probably related to my background in healthcare sales and my nodding acquaintance with marketing, but I am asked one question constantly. Does (let’s call him) Angelo know marketing? I am completely flummoxed by this question and others like it. Does the question really mean has Angelo ever heard of marketing? I know. Really, I get it that the question wouldn’t appear with Angelo’s name if he didn’t claim to know marketing. But for the sake of argument let’s pretend that Angelo’s job is a customer service representative at a small, family owned homecare provider in say, Dodge City, Kansas.
Now suppose that Marc Pritchard, the global marketing and brand-building officer at Procter and Gamble, whom I’ve never actually met, was also a Linkedin connection. What would I do if I’m asked if Marc knows marketing? If I endorse both connections what does my endorsement say?  I mean if they both “know marketing” I suspect someone is being grossly underpaid and it isn’t Marc. There isn’t an ounce of nuance in my endorsement. It’s either yes, or ignore. And truth be told, I hate to ignore people who may need encouragement or validation.
I wonder if perhaps it’s the word “know” that is giving me a headache. It’s not like this is just a Nike commercial where Bo knows…well, everything. We’re giving references here. Maybe it should be a multiple choice question. Three choices would be ideal I think.

1.      Angelo can’t even spell marketing.

2.      I’m sure he’s heard the term.

3.      Yeah, I’ll vouch for him.
 
Of course, only option number three would be helpful to my connection. Options 1 and 2 might reduce my number of connections but I’ll take my chances. I still have the option to ignore the question.    
There is another question that comes up frequently given my background. “Does Mallory Valley know healthcare?”  Listen: We’re talking about one of the most complicated and debated subjects in our society today. Does anyone actually “know” something as broad as healthcare? Are we talking about health care financing? Is it the delivery of health care services? Am I being asked if Mallory knows a sub-specialty like neo-natal intensive care just to name one? Or, is the question really simple as in does Mallory take good care of herself? 
When I first started endorsing people I took the responsibility seriously. After all, my endorsement reflects on my business judgment and acumen. If I endorsed you it meant that I had sufficient experience to support my endorsement.
All of that changed for me early one morning when it occurred to me that the nice people at Linkedin probably meant to create an on-line board game to keep us on their site longer and get us to add more connections. But what would be the object of the game? Do you win if you provide the most endorsements? Conversely, might they track the number of opportunities to endorse that you ignored? My guess is the object of the game is to receive as many endorsements in as many categories as you can. Hint: The more you endorse the more people feel obligated to endorse you. So get busy.
In case Linkedin hasn’t actually considered the huge potential of the endorsement game, here is a way for you to keep track of your score until they do. Give yourself two points for every connection that endorses you. Add an additional point every time the same connection endorses you again in another category. I think the winner of the game should be automatically inducted into Mensa.   

Wednesday, November 21, 2012

Thanksgiving: Memories and Hope


When I was a child, Thanksgiving was indeed a day to be thankful. There was a local high school football game, Barringer vs. East Orange, at the time considered by the locals to be the oldest high school football rivalry in the nation. I also got two days off from school. That short week was a Godsend to a boy who would rather be outside playing then stuck in a classroom. The turkey and pumpkin pie were fabulous and then there was the parade, the best part of which was the last float. That float carried Santa Claus. Seeing Santa on Thanksgiving marked the unofficial opening of the Christmas season. Yes, Christmas and a Roy Rodgers two-gun set of six shooters were right around the corner.  
            It never occurred to me back then to be actually thankful for life’s blessings. I’m a baby boomer isn’t it all about me?
I was born in post war America when times were so good that even the poor had a better life to look forward to than most of the undeveloped world. Things were so good that it was possible to take what we had for granted; freedom, security, trust in our leaders.          
            And even though my parents lived paycheck to paycheck back then, I never had to worry about having a roof over my head. I never wanted for a hot meal, decent clothing or heat when the weather turned cold. As a child of course, it never crossed my mind that not even 20 years ago, men died horrific deaths on European battlefields and Pacific islands to preserve our freedoms. Men and women sacrificed years of their lives in their prime to fight a war we didn’t start but certainly finished.
As a child I never connected the dots: The turkey and pumpkin pie that sat so reliably on our kitchen table year after year were possible only because my father stood day after day, year after year, at a printing press. My mother skillfully and lovingly prepared the meal, following traditions which in turn, she passed onto us. And I add, without irony, that I was blessed to have the same mother and father at the table every year.  
None of this is to suggest that life was better back then. Certainly the traditions of Thanksgiving live on in our memories. Possibly made better than they actually were by our uniquely human ability to edit the moments that don’t fit with the Norman Rockwell images we prefer.     
The beauty of the day is that regardless of our circumstances, we have the chance to start new traditions, create future memories and above all give thanks for our countless blessings. Another thing I’m sure I never gave much thought to as a child was who we were actually thanking on Thanksgiving. There’s a lot to choose from, including parents, spouses, significant others, employers, farmers and of course, the NFL. But nothing would be possible without God. A simple prayer to the Good Lord, thanking Him for whatever we have is the entire point of the celebration. I realize some may disagree and have no wish to argue the point. What I do know is that every Presidential Thanksgiving Proclamation, beginning with George Washington’s, makes clear reference to this very fact, pointedly thanking God.
We live in a world dramatically different than the one I grew up in. When you’ve lived long enough to know that American life today barely resembles the righteous America you grew up in, it’s natural to worry. But my Thanksgiving Day prayer will be thankful and it will be hopeful. Hopeful that our nation, reeling from decades of rapid change, will rebound and be once again a place where children can afford to take freedom, security and trust for granted.          
 
Copyright 2012, Len Serafino. All rights reserved.
 

Tuesday, November 13, 2012

Don’t Like the Election Results? Secede!


It’s been a week since the election. By now many, if not most of us, have settled down, relieved that campaign ads have given way to Christmas shopping commercials. But not everyone has come to terms with the election results. There are those who are so unhappy that the President has been reelected, that they are petitioning the US Government for the right to secede from the Union. According to the Huffington Post, citizens in 34 states have filed secession petitions. Any petition that receives 25,000 signatures within 30 days must be reviewed and responded to by the Obama Administration.    
            Most petitioners claim to be dissatisfied with the way the Federal Government spends our money and they are not happy about the way our rights are abridged by agencies such as the TSA. I can’t say that I blame them but I am a bit perplexed that they waited until after the election results were in to decide that secession was the best course of action. These problems go back to the Bush era. Of course secession requests do seem to follow Presidential elections. When Bush won and Kerry lost in 2004, there were petitions.
            What if no one objected and 30 or more states were gone? Would these states ultimately get together and form an even more perfect union? Or is it more likely that some states would band together and others, like Texas, would return to its lone star origins?
            Here is a list of the 34 states with citizens that thought it would be better to go it alone:
Alabama, Alaska, Arizona, Arkansas, California, Colorado, Delaware, Florida,Georgia, Indiana, Kansas, Kentucky, Louisiana, Michigan, Mississippi, Missouri, Montana, Nebraska, New Jersey, New York, Nevada, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, West Virgnia and Wyoming.,
            I guess the worst case scenario would be 34 separate countries. If I wanted to drive to New Jersey to visit family and friends, I would need a passport which I would have to show to the good people of the great nations of Virginia, Pennsylvania and New Jersey. I wonder what New Jersey would require of a visitor from another country? What if there were no treaties between Tennessee and New Jersey? What if there was a dispute and the President of Tennessee issued a travel warning about the former Garden State? On the other hand, a trip to Atlantic City would sound exotic. I mean gambling in a foreign land would be cool assuming the currency exchange rates were favorable. Would the Tennessee Moon Pie be the equivalent of the New Jersey cannoli?  
            I suppose the original Confederacy could get together but at the moment of this writing, only ten of the eleven states are in. So far Virginia, the birthplace of Robert E. Lee hasn't sent a petition. Let me say right now that if Virginia isn’t going to be part of this deal I’m out. Any nation that I’m a member of has to have a access to the Chesapeake Bay when crabs are in season. If they have to be imported the price will be outrageous. Equal opportunity for all in the new Confederacy goes without saying, but I don’t foresee a problem. This is the 21st century after all.
            I really suspect that the petitioners haven’t thought through all of the ramifications of a successful secession. At first blush it sounds fine if you’re Texas. You have the fifth largest economy in the world. Why not go your own way? After all, they’ve been there before. But if a whole bunch of states are suddenly on their own, a treaty with the USA stipulating an alliance in the event of an attack on either country would be a lot less attractive if the USA consists of Vermont, New Hampshire, South Dakota and Hawaii. It’s a dangerous world out there. I wonder if the Texan that filed that petition considered the fact that a nation of 26 million people would be dwarfed by its neighbor to the south. Mexico has 112 million people. The outcome at the Alamo probably would be the same as it was last time.  
            One good thing about secession as an exercise at least, is that it forces us to recognize that regardless of who is in the White House we’re all in this together. I mean I don’t want to pay for an International permit just so I can drive to the Kentucky Derby. God Bless America.  

Copyright 2012, Len Serafino. All rights reserved.

Tuesday, October 16, 2012

The Second Debate A Sneak Preview


If you don’t have time to watch tonight’s town hall debate between Governor Romney and President Obama here’s a sneak preview.

Crowley: After a flip of the coin President Obama will go first. Mr. Antoine Carl, a plumber from the Bronx has the first question.

“When are you guys gonna stop interrupting the prime time shows we watch with your lousy commercials?”

Obama:
Mister Carl I have to say I agree with you that political ads can be distracting. If you’re watching Made in Jersey and a Romney-Ryan ad comes on, I’m sure its infuriating to you. But I need to point out that these ads are paid for, just like every other advertisement. If you didn’t get one of our ads you would probably have to watch that Progressive Insurance ad with the weird lady who wears the bright red lipstick talking about car insurance. Listen, whenever she comes on, either Michelle or I grab the remote and hit the mute button. As your President I promise you that after I’m re-elected two things will happen: There won’t be any more Romney ads and I will direct the IRS to investigate the Progressive Insurance lady to see if we can arrange for her to do five years in a Federal penitentiary. I’m tired of looking at her too.

Romney:
May I call you Ant? Great! Let me say Ant that political ads are good for the business community. Millions of dollars are spent on ads and these dollars trickle down throughout the economy, creating jobs in the advertising, television, fashion and makeup industry just to name a few. This is where President Obama and I have huge differences. He wants to make the Progressive lady dependent on government and I want to help wealth creating ad agencies create jobs. And by the way Ant, take it from me, very few rich people can do their own plumbing. These ads are good for your business. I also think it’s clear that the President is out of touch with the issues facing most Americans. He didn’t even know that Made in Jersey has already been cancelled.

 Crowley. Thank you. Our next question comes from Mona Lisa Vito, an out of work hairdresser for twenty years from Brooklyn. Governor Romney will respond first. Miss Vito...

 “My fiancĂ©, Vinny Gambini is a lawyer. He tells me the reason I can’t find work as a car mechanic is the government won’t pay to send me back to school so I can fix something more current than a 1964 Chevrolet Belair with a four barrel carb. What are you guys gonna do about it?”

Romney:
Miss Vito, have you asked your parents for a loan? That is really the way America was built, in the private sector, people helping people. Like you, my Dad was in the automobile industry and the government never gave him a dime. You see, we can’t keep spending money to train out of work hairdressers when in fact nearly every woman in America wants a haircut, a dye job or a perm. I have to say I am surprised that you are out of work. I’ll bet the government didn’t pay for your hairdresser education. Why not take advantage of the skills you have now and then use the extra money from all the tips you get to cover the costs of auto mechanic school? My opponent would like to send everyone back to school which would, as I have said repeatedly during this campaign, make even more Americans dependent on government. We can’t afford it and if I’m elected President, government will get out of the way of our free enterprise system so people like yourself can go to work. My secret plan will create 12 million jobs, Miss Vito. I’m sure there’s one with your name on it.

Obama:
That’s the problem with Governor Romney’s entire campaign. He is very successful and he earned his money, make no bones about it. But he can’t see that there are people out there who are hurting. If you’ve been an out of work hairdresser for twenty years, chances are you are eligible for Social Security disability. You don’t even have to go back to school or work. Now I didn’t create the disability program, I inherited it just like I did the disastrous economy left by George W. Bush. Governor Romney wants to take us back to those years where the problems started in the first place. By the way, Miss Vito, can you tell me what the correct ignition timing would be on a 1958 Rambler? I have one sitting in my garage at the White House. I’ll give you 50 bucks if you can get it started for me.

And so it goes…